Privacy Policy

Last Updated: August 2026
1. Information We Collect
We may collect information you provide directly to us, such as your name, email address, phone number, and company details when you fill out a form, request a consultation, or contact us. We may also automatically collect certain technical information, such as your IP address and browser type, when you visit our website.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide and improve our services, manage appointments, and communicate with you about matters related to your account or our services. We may also use this information for internal recordkeeping and to comply with applicable legal obligations.
3. SMS and Text Message Communications
If you provide your mobile phone number to Firewall Valley, you may receive text messages from us regarding product updates, service notifications, and related communications. By providing your phone number and opting in, you consent to receive these SMS messages; message and data rates may apply, and message frequency may vary. You may opt out of SMS communications at any time by replying STOP to any message or by emailing info@firewallvalley.com, and we will honor your request promptly.
4. Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to understand how visitors use our website, remember your preferences, and improve site performance. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some parts of the site may not function properly without them.
5. Use of Client Names and Logos in Marketing
With your permission, Firewall Valley may reference your company name or display your company logo on our website, in case studies, or in other marketing materials to showcase our work. If you would prefer that we not use your name or logo in this way, or if you would like us to remove it after it has been used, simply email us at info@firewallvalley.com and we will promptly honor your request.
6. How We Share Information
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, delivering our services, or conducting our business, subject to appropriate confidentiality and security obligations, or when required by law or to protect our legal rights.
7. Data Security
We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, update, or delete it. You can also choose to limit certain types of communications from us by following unsubscribe instructions or contacting us directly.
9. Children's Privacy
Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it as soon as reasonably possible.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page, and your continued use of the website after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details provided on our website. We will make reasonable efforts to respond to your inquiry in a timely manner.